VoIP IVR SYSTEM

Provide your customers with a powerful tool VoIP4Callcenters's Advanced IVR to interact with you more efficiently and more systematically. Our IVR Solutions are cloud based hence you will get 99.9999% uptime.

Feature Highlights:

• Scalable hence can Handle Unlimited Number of Calls.
• Can be Integrated with custom CRM, APIs and Asterisk Solutions.
• Hosted hence quick Deployment, can start working in few hours.
• Our VoIP IVR System provides redundancy and failover.
• No IVR hardware for your IT team to manage.
• Using our IVR Solution build brand loyalty and improve customer satisfaction.
• Powerful real-time monitoring and reporting.

Voip IVR system.

Overview

VoIP IVR System is now a time tested tool for inbound inquires and also common outbound notifications with the ability to collect customers responses and enable a 2-way interaction.

Using VoIP4Callcenters Advanced IVR Solutions you can automate common customer interactions. Also customers can easily access the information they require even after the normal office hours when your agents are not available.

You can reduce burden on your agents in call center by using our IVR as so many of the incoming calls are resolved automatically through IVR interaction and only complex issues are transferred to the appropriate agent in appropriate department. Our IVR provides agents with real time preview and context of call hence enable agents to resolve issues efficiently thus improving customer satisfaction levels.

So many Call Centers all over the world has already deployed our Advanced IVR solutions and have witnessed a huge jump in their profit. IVR provides them with a tool for automatic first interaction with their customers which like this professional and elite business experience.

VoIP4Callcenters provides you with an advanced IVR which has many benefits over other similar products. It has a very simple web based online management tool by which you do real-time changes into your IVR.